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First Call Hyndburn

0300 555 0133

Our opening times are Monday to Thursday 10am - 12.30pm and 1pm - 3.00pm.
Support can still be accessed on Fridays by calling 01254 238533 or by emailing [email protected]


We can help with:

Employment support:
(Including support through the More Positive Together project)
• Advice, guidance & information
• Job search
• Online job applications
• Creating or updating a CV
• Signposting to volunteering opportunities
• Signposting to training
• 1-2-1 employment mentoring
• Interview coaching

Financial support & applications:
• Universal Credit
• ESA/JSA new style claims
• Housing Benefit
• Council Tax
• Carers Allowance
• State Pension, Pension Credit advice
• Blue badge/Now card
• Benefit calculations
• Back to work calculations
• Budgeting

• New and existing Be-with-Us applications
• Social housing information/signposting
• Hyndburn Borough Council online homeless portal
& General housing advice


Unit 20, Arndale Centre, Accrington BB5 1EX
Tel: 01254 238 533 or email: [email protected]
Facebook: 1st Call
Twitter: @1stCallHyndburn


***** Please note, due to maintenance 1st Call Accrington has been temporarily relocated.
Our support is still available by calling 0300 555 0133 or emailing [email protected]. Drop-in sessions will also be held at Accrington Town Hall on Mondays and Thursdays at 10am to 12.30pm and 1pm to 3pm.
We apologise for any inconvenience caused and thank you for your patience. ********